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Title
Text copied to clipboard!Practice Manager
Description
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We are looking for a highly organized and experienced Practice Manager to oversee the daily operations of our healthcare or professional services practice. The ideal candidate will be responsible for ensuring the smooth and efficient functioning of the practice, including managing staff, optimizing workflows, maintaining compliance with regulations, and ensuring high levels of patient or client satisfaction.
As a Practice Manager, you will play a key leadership role in coordinating administrative and clinical functions. You will work closely with physicians, healthcare providers, or other professionals to ensure that the practice operates efficiently and delivers high-quality services. Your responsibilities will include budgeting, human resources management, scheduling, and implementing policies and procedures that support the practice’s goals.
You will also be responsible for monitoring key performance indicators, identifying areas for improvement, and implementing solutions to enhance productivity and service quality. Strong communication and leadership skills are essential, as you will be managing a team and serving as a liaison between staff, providers, and patients or clients.
This role requires a proactive, detail-oriented individual who can manage multiple priorities and adapt to the dynamic needs of a busy practice environment. Experience in healthcare administration or professional services management is highly desirable.
If you are passionate about operational excellence and have a strong background in practice management, we encourage you to apply and join our dedicated team.
Responsibilities
Text copied to clipboard!- Oversee daily operations of the practice
- Manage administrative and clinical staff
- Develop and implement office policies and procedures
- Ensure compliance with healthcare regulations and standards
- Monitor financial performance and manage budgets
- Coordinate staff scheduling and patient appointments
- Improve operational efficiency and workflow
- Handle patient or client concerns and feedback
- Support recruitment, training, and performance evaluations
- Collaborate with providers to enhance service delivery
Requirements
Text copied to clipboard!- Bachelor’s degree in healthcare administration, business, or related field
- 3+ years of experience in practice or office management
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Knowledge of healthcare regulations and compliance
- Proficiency in practice management software and MS Office
- Ability to manage budgets and financial reports
- Strong problem-solving and decision-making skills
- Organized and detail-oriented
- Ability to work in a fast-paced environment
Potential interview questions
Text copied to clipboard!- Do you have experience managing a healthcare or professional practice?
- How do you handle conflicts among staff members?
- What strategies do you use to improve operational efficiency?
- Can you describe your experience with budgeting and financial oversight?
- How do you ensure compliance with healthcare regulations?
- What practice management software are you familiar with?
- How do you prioritize tasks in a busy environment?
- Describe a time you improved patient or client satisfaction.
- How do you support staff development and training?
- What is your approach to handling patient complaints?
